Privacy Policy

The Real World Trading (“we”, “us”, “our”) is committed to protecting and respecting your privacy, and to meeting its data protection obligations under the General Data Protection Regulation (“GDPR”) and the DataProtection Act 2018. This Privacy Statement is intended to describe our privacy practices and provide information about how and why we collect, use, and share your personal information when you: visit www.therealworldtrading.com and any of its sub-domains (“our sites”); and/or purchase or otherwise use our solutions, products and services (“Services”)

This Privacy Statement governs our data collection, processing, and usage practices and describes your choices regarding the use, access, and correction of your personal information.

We periodically update this Privacy Statement with any changes applicable and, in case the changes are significant, we will provide more prominent notice by sending you an email notification. While we will notify you of any material changes to this Privacy Statement, we encourage you to review it periodically. We also archive all historical versions of this Privacy Statement.

Data protection principles

Under the GDPR, there are six data protection principles that Real World Finance Trade must comply with. These provide that the personal information we hold about you must be:

processed lawfully, fairly, and in a transparent manner;

collected only for legitimate purposes that have been clearly explained to you and not further processed in a way that is incompatible with those purposes;

adequate, relevant, and limited to what is necessary for those purposes;

accurate and, where necessary, kept up to date;

kept in a form that permits your identification for no longer than is necessary for those purposes;

processed in a way that ensures the appropriate security of the data.

Real World Finance Trade is responsible for and must be able to demonstrate compliance with, these principles. This is called accountability.

Data we collect

This Privacy Statement applies to all personal information that you give to us and/or which we collect automatically from you, either via our sites and/or our Services and/or which we receive about you from third parties.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Information that you provide to us by completing forms on our sites such as requests for quotes or online applications for free trials of our products / Services. Such information typically includes:

– Contact information, such as your first name, last name, mailing address, phone number, and email address.

– Financial information, such as bank account numbers, credit card numbers, and cryptocurrency account information.

– Biographic or demographic information, such as your date of birth, country of residence, and any other information you choose to provide about yourself.

Information that you provide to us when you purchase a product/service via our sites or other means such as by telephone or e-mail. Such information typically includes your first name, last name, personal and/or professional contact details, credit card details, billing address, as well as any contact or other information you choose to provide for us to undertake the Services;

Any other information that you choose to provide to us in the following circumstances: when you complete surveys conducted by us or third parties on our behalf; when you attend conventions, trade shows, and expositions; when you participate in promotions, contests, and giveaways; when you register for webcasts, events, request information or materials (e.g., whitepapers); and when you submit any questions, comments or complaints to us.

How we collect your data

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us through the Website, by email, post, phone, or otherwise. This includes personal data you provide when you: i. Fill out a form on our website; ii. report a problem with our Website; iii. subscribe to our communications or publications; iv. request marketing to be sent to you; v. enter a competition, promotion, or survey; or vi. give us feedback; vii. Reply to our emails.

Automated technologies or interactions. As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns through cookies, logs, and other similar technologies.

Third parties or publicly available sources. We may receive personal data about you from third parties and public sources as set out below: i. Technical Data from the following parties: 1. analytics providers such as Google 2. advertising networks based inside and outside the EU; and 3. search information providers based inside and outside the EU. ii. Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.

Cookies

Technologies such as cookies (small text files that store information on your hard drive), beacons, tags, and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

How we use your data

Send information or Real World Finance Trade content to you that we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business (newsletter, an invitation to webinar and/or events, an invitation to download marketing material such as whitepapers and case studies …). We will always give you the option to unsubscribe from any such communications.;

Promote the use of our Services to you and share promotional and information content with you by your communication preferences;

Process and complete transactions, and send related information, including transaction confirmations and invoices;

Manage your use of the sites and/or Services, respond to inquiries and comments, and provide customer service and support.

Generally, we do not rely on consent as a legal basis for processing your data other than sending marketing communications to you via email or text message.

Purposes we use your data

To provide our Services, we use your data to:

Create and manage customer account(s). This may include the use of Third Parties. Real World Finance Trade is not responsible on the way Third Parties collect, use and store customer data;

Analyse data to improve our service offering;

Make decisions such as offering customers an account type change for example an upgrade to VIP customer;

Send customers technical alerts, updates, security notifications, and administrative communications;

Send information to customers regarding changes to our Terms of Service, Privacy Policy, or other legal agreements;

For any other purposes about which we will notify customers.

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email before posting the customer’s name and testimonial.

Retention of your data

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete it or anonymize it. If this is not possible, we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for six months from the date you expressed your preference to opt out of further communication.

How to Access & Control Your Data

Under certain circumstances, you have rights under data protection laws about your data, such as to:

Access any personal data that we hold about you and/or get a copy of it.

Request to correct any inaccurate data;

Ask us to delete, ‘block’ or suppress your data, though for legal reasons we might not always be able to do it;

Object to us using your data for direct marketing and in certain circumstances for legitimate interests, research, and statistical reasons;

Withdraw any consent you’ve previously given us.